Some useful information..

Our COVID19 Policy

Please see this page for all information regarding our COVID19 policy and how as a company we are taking steps to protect both our staff and our customers.
If you have any questions or require any further information please don't hesitate to get in touch.

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COVID Secure First Aid Training

(updated as of 30/11/2021 in light of Omicron variant)

 

Safeguarding Our Clients

We have extensive experience delivering training courses to people in all sectors including sectors of care and support.

We understand the potential risk to those around us and have taken various measures to keep everyone safe. 
All of our trainers and training locations follow guidance set out by our governing bodies and that of the government. 
Due to the nature of COVID19, information and guidance changes regularly but we endeavour to follow this information closely and adapt accordingly.

We have been operating “COVID safe” courses throughout the pandemic and are confident in the way we conduct our training.

We want you to feel comfortable training so should you have any queries please do not hesitate to contact us.

 

COVID Specific Training Processes:

  • Free masks and gloves available upon arrival
  • Hand sanitising stations for use on arrival and throughout the session
  • All attendees are requested to wear a mask while entering our training spaces. This also applies to movement to and from the training space during the day. For example; using the tea facilities or the bathrooms.
  • It is not mandatory that you wear a mask whilst seated but you will be required to wear a mask and gloves during practical training sections of the course as you will be in closer proximity to other attendees.
  • Our courses are capped at 12 attendees per course and we seat people at a minimum of 1m between seats.
  • Changes to our teaching techniques for some of the practical activities and scenarios– your instructor on the day will take you through these details
  • We keep our training spaces well ventilated. (We provide blankets should it be a cold day outside).
  • Trainers to wear visors throughout
  • Please respect other people’s personal space. Everyone deals with the stress of COVID restrictions differently and we want everyone to feel comfortable while training with us.

 

Refund Policy

If for any COVID related reason, you need to postpone your course to a later date we are happy to accommodate this free of charge. Please note, you must inform us in advance if you need to reschedule, if you simply do not arrive on the day we reserve the right to charge a full course booking fee on a new date.

 

COVID19 Full Risk Assessment

Should you require detail on our COVID19 risk assessment please get in touch and we will be happy to provide our full breakdown.

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